Privacy Policy

Last updated: 04 October 2026

Identity and Role of the Data Controller

showsparkvo operates this website and acts as the data controller for personal data collected through it. We are responsible for deciding how and why your personal data is processed in connection with our services for professional video operation, live signal management, content distribution, camera work, and creating reliable, high-quality feeds for news programs and television broadcasting. Our registered address is 6 Union Court, 20-22 Union Road, London, SW4 6JP, United Kingdom and we can be contacted at [email protected] or +44 1483 234344.

Scope of This Notice

This privacy policy applies to all visitors and users of our website who are located in the United Kingdom. It covers personal data we collect when you browse the site, submit the contact form, or otherwise interact with us. It does not apply to third-party websites linked from our pages.

Categories of Personal Data and Sources

We collect personal data directly from you when you use the contact form or communicate with us. This includes your name, email address, phone number if provided, and any message content. We also collect technical data such as IP address, browser type, device information, and browsing behaviour through cookies and similar technologies. We do not obtain data from third-party sources unless you explicitly authorise it.

Purposes of Processing and Legal Basis

We process your data to respond to enquiries submitted via the contact form on the basis of our legitimate interests in providing customer support. We use technical data to maintain and improve website functionality under the same legitimate interest basis. Where required by PECR we obtain consent for non-essential cookies. We may process data to comply with legal obligations such as responding to regulatory requests on the basis of legal obligation.

Providing Data and Consequences of Not Doing So

Providing your contact details through the form is voluntary. If you choose not to provide them we will be unable to respond to your enquiry. Technical data is collected automatically when you visit the site; refusing non-essential cookies may limit certain interactive features but will not prevent basic access.

Cookies and Similar Technologies

We use cookies and similar technologies to enhance site performance and analyse usage. Details of the specific cookies we deploy, their purposes, and how to manage them are set out in our separate Cookie Policy, which is accessible via the site-wide cookie banner and footer links.

Processors, Recipients and Disclosures

We share personal data with service providers who act as processors, including hosting providers, email delivery services, and analytics platforms. These providers are contractually bound to process data only on our instructions. We may disclose data if required by law, court order, or to protect our legal rights. We do not sell personal data to third parties.

International Transfers

Some of our service providers may be located outside the United Kingdom. Where personal data is transferred internationally we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK Government or adequacy decisions where applicable.

Retention Periods

We retain contact form data for up to two years after the last correspondence to allow us to address follow-up queries. Technical logs are kept for twelve months for security and analytics purposes. Data is deleted or anonymised once the retention period expires unless a longer period is required to meet legal obligations.

Security and Data Minimisation

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, or loss. These include encryption in transit, access controls, and regular security reviews. We collect only the data necessary for the stated purposes and do not retain it longer than needed.

Data Subject Rights

Under UK GDPR and the Data Protection Act 2018 you have the right to access your personal data, request rectification or erasure, restrict or object to processing, and request data portability where applicable. To exercise these rights please contact us at [email protected] or +44 1483 234344. We will respond within one month.

Withdrawing Consent and Objecting to Marketing

Where processing relies on consent you may withdraw it at any time by contacting us. You also have the right to object to direct marketing at any time; we do not currently send marketing communications but if this changes we will provide an easy opt-out mechanism.

Right to Complain

If you are dissatisfied with how we handle your personal data you may lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority, at ico.org.uk. We encourage you to contact us first so we can address your concerns directly.

Children and Age Restrictions

Our services are intended for professional users in the media and broadcasting industry. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that we have collected such data we will delete it promptly.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects. Any analytics we perform are used solely to improve website performance and are not used to make decisions about individuals.

Policy Changes

We may update this policy from time to time to reflect changes in law or our practices. The current version will always be posted on this page with the last updated date clearly shown. We recommend reviewing this policy periodically.